Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, please contact us at shop@easyourlife.com with your order number. Once your return is accepted, we will send you a return shipping label and instructions on how and where to send your package.
Returns are processed at our New Jersey warehouse:
EASYOURLIFE LLC — Returns Department
2 Andrews Drive
Woodland Park, NJ 07424
United States
Our registered business address is 30 North Gould Street, STE 32086, Sheridan, WY 82801, United States. Please do not send returns to our registered business address — all returns must be shipped to the New Jersey warehouse above after you receive a return authorization from us. Items sent back without first requesting a return will not be accepted.
You can always contact us for any return question at shop@easyourlife.com or by phone at +1 307-205-6947.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-day cooling-off period
If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
Refunds
We will notify you once we have received and inspected your return, and let you know if the refund was approved or not. If approved, you will be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at shop@easyourlife.com.
Contact
EASYOURLIFE LLC
Email: shop@easyourlife.com
Phone: +1 307-205-6947
Address: 30 North Gould Street, STE 32086, Sheridan, WY 82801, United States